Legal
Privacy Policy Template
For transparency, here's what the Mapster survey widget collects and how data is handled.
Documentation
Suggested Privacy Policy Text
If your website has a privacy policy and you'd like to mention Mapster, feel free to use the text below as a starting point.
Information collected by Mapster
This web application or website uses Mapster (mapster.io), a customer feedback and survey solution. Mapster uses local storage, which is data stored on your device, to remember responses already submitted and to manage your session.
Some information about your use of this web application or website will be transmitted to and stored by Mapster on secure servers.
Mapster will store the following information based on your usage:
- Email address (if provided in a survey response)
- IP address (hashed and anonymized - used only for duplicate submission prevention. The original IP is never stored, and the hash cannot be reversed to identify you)
- Geographical location (city-level only, derived from IP at the time of submission. No precise or street-level location is collected)
- Time of visit
- Page URL where the survey was displayed
- Device type and browser, based on the user agent string
- Survey responses and any custom fields or attributes passed by this website
- A randomly generated visitor ID stored in local storage for session tracking
Mapster will use this information to link survey responses to contextual data, for analysis of feedback, and to generate reports in the Mapster dashboard. Mapster will not associate your IP address with any other data held by Mapster.
What Data Does the Widget Collect?
| Data | Purpose | Optional |
|---|---|---|
| Survey responses | Core functionality - answers to survey questions | No |
| Visitor ID | Randomly generated UUID stored in local storage for session tracking | No |
| Page URL | Know where the survey was shown | No |
| IP address (hashed) | Duplicate submission prevention. Hashed and anonymized - original IP is never stored and cannot be reversed | Yes |
| Geolocation | City-level only. No precise or street-level location is collected | Yes |
| Device & browser | Derived from user agent string for analytics | No |
| Email address | Only if collected via a survey question | Yes |
| Custom attributes | User attributes passed by your website (e.g., plan, role) | Yes |
Browser Storage
The Mapster widget does not use cookies. It uses the following browser storage:
Local Storage
Stores a randomly generated visitor ID (UUID v4) and records which surveys have already been answered to prevent duplicate submissions. No personal information is stored.
Session Storage
Used for session-level tracking to manage survey display frequency (e.g., show once per session). Cleared when the browser tab is closed.
Questions about data handling? Contact us.