Free customer satisfaction survey tool
Customer Satisfaction Surveys
Measure CSAT, NPS, and CES with built-in segmentation
Link every score to a real user. See which segments are happy and which need attention.
No credit card required
Modern analytics, not clunky dashboards
Satisfaction surveys that match your brand
The Three Essential CS Metrics
Track customer health from every angle. Together, these surveys give you a complete picture of customer sentiment.
NPS
Net Promoter Score
What it measures:
Customer loyalty and likelihood to recommend your product
When CS teams use it:
- →Quarterly Business Reviews (QBRs)
- →60-90 days before renewal
- →After major milestones
“How likely are you to recommend us to a colleague?”
0-10 scale
CSAT
Customer Satisfaction
What it measures:
Satisfaction with specific experiences or touchpoints
When CS teams use it:
- →After onboarding completion
- →Post-implementation check-ins
- →After feature training
“How satisfied are you with [experience]?”
1-5 scale
CES
Customer Effort Score
What it measures:
How easy it is for customers to accomplish their goals
When CS teams use it:
- →After support ticket resolution
- →Post-setup or configuration
- →After complex workflows
“How easy was it to [complete task]?”
1-7 scale
Know which user gave
what satisfaction score
Trusted by over 100+ Startups worldwide
Powerful Analytics
Analytics that connect the dots for you
See trends, patterns, and priorities without digging through spreadsheets.
Geo Analytics
See Feedback on World Map
Your US customers love you. Your EU customers are frustrated. You'd never know from an average. Map feedback by region to spot geographic patterns instantly.
Analyze like a Pro
See Word Cloud from Open-Ended Feedback
See what each segment is actually saying. One word cloud per segment - so you know what matters to who.
- ✓Auto-generated from survey responses
- ✓Filter by segment to see different priorities
- ✓Spot patterns without reading every response
Build like a Pro
Surveys that look like your product
Match your surveys to your product. Custom colors, logo, and styling — so feedback collection feels native, not third-party.
