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Used by 100+ startups including Dropbox & Slack

The Sean Ellis Test
Measure Product Market Fit

Use the original Sean Ellis PMF survey (the 40 percent test) that helped Dropbox, Slack, and Airbnb find product market fit. The Sean Ellis product market fit framework trusted by 1,000+ successful startups.

Companies that used the Sean Ellis test

DropboxSlackAirbnbLogMeIn

What is the Sean Ellis Test?

The original product market fit survey created by Sean Ellis - the growth hacker who helped Dropbox, LogMeIn, and Eventbrite achieve PMF

The Core Question

"How would you feel if you could no longer use [Product]?"

• Very disappointed

• Somewhat disappointed

• Not disappointed

This single question reveals if your product has become essential to your users' lives.

Who is Sean Ellis?

Sean Ellis is the entrepreneur who coined the term "growth hacking" and created the 40% PMF test.

He helped Dropbox grow from 100K to 4M users, guided LogMeIn to IPO, and advised Eventbrite to achieve product-market fit.

After analyzing 100+ startups, he discovered that companies where 40%+ users said they'd be "very disappointed" without the product had strong, sustainable growth.

The 40% Rule
Sean Ellis' PMF Benchmark

The product market fit threshold discovered by analyzing 100+ startups. Use the Sean Ellis test to measure if you've crossed the 40 percent benchmark.

40%

The Magic Number

If 40%+ of active users say they'd be "very disappointed" without your product, you have strong product-market fit according to the Sean Ellis test.

Sean Ellis' Research:

< 40%
Struggled to achieve sustainable growth
> 40%
Strong traction and exponential growth
> 40%
Strong PMF

Ready to scale growth and invest in acquisition

25-40%
Getting Close

Segment to champions, optimize for them

< 25%
Keep Building

Focus on product iteration, not growth

The Complete Sean Ellis Survey
4 Questions to Measure PMF

Beyond the 40% test, Sean Ellis recommends these follow-up questions to understand your champions

1

How would you feel if you could no longer use [Product]?

• Very disappointed

• Somewhat disappointed

• Not disappointed

This is the core Sean Ellis test question that determines your 40% score

2

What type of people do you think would most benefit from [Product]?

Open-ended text response

Reveals your ideal customer profile from your champions' perspective

3

What is the main benefit you receive from [Product]?

Open-ended text response

Identifies your core value proposition from real user language

4

How can we improve [Product] for you?

Open-ended text response

Shows what to build next to convert more users to champions

How to Use the Sean Ellis Test
4-Step PMF Process

The proven Sean Ellis product market fit methodology used by 1,000+ startups

1

Survey Active Users

Send the Sean Ellis survey to users who've experienced your core value (used product 2+ times in past 2 weeks). Get at least 40 responses for statistical significance.

2

Calculate Your 40% Score

Count how many said "very disappointed" and divide by total responses. This is your Sean Ellis test score. Above 40% = strong PMF.

3

Identify Your Champions

Segment users who said "very disappointed". What traits do they share? Company size? Role? Use case? This is your ideal customer profile.

4

Build for Champions

Read their qualitative feedback. Double down on what they love. Address gaps that prevent "somewhat disappointed" users from becoming champions. Repeat monthly.

Manual Sean Ellis Test vs. Automated

Run the Sean Ellis PMF survey manually in Google Forms, or automate everything with Mapster

DIY in Google Forms

3-4 hours to set up Sean Ellis survey and scoring

Manual calculation of 40% PMF score

Export to spreadsheet to segment champions

Manually analyze qualitative feedback

With Mapster

60 seconds to launch Sean Ellis survey

Automatic 40% calculation in real-time

Instant champion segmentation dashboard

Automated PMF roadmap recommendations

Frequently Asked Questions

What is the Sean Ellis test?

The Sean Ellis test is a simple survey that asks users: "How would you feel if you could no longer use [product]?" If 40%+ say "very disappointed", you have product-market fit. Sean Ellis created this test while helping companies like Dropbox and LogMeIn achieve PMF.

Why is 40% the benchmark?

Sean Ellis analyzed 100+ startups and found that companies with less than 40% "very disappointed" users struggled to find sustainable growth, while those above 40% had strong traction. The 40% threshold became the gold standard for measuring PMF.

How many responses do I need for the Sean Ellis survey?

At least 40 responses from users who've experienced your core product value (used it 2+ times in past 2 weeks). More responses increase accuracy. Survey active users, not signups who never engaged.

What if my score is below 40%?

Most startups start below 40%. Use the qualitative feedback from the survey to identify your champions (the "very disappointed" users), understand what they value, and build for them specifically. Repeat the survey monthly as you iterate.

Ready to Run the Sean Ellis Test?

Join 1,000+ startups using the Sean Ellis PMF survey to measure product market fit and reach the 40 percent benchmark faster

Run your Free Sean Ellis PMF Survey

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