Customer Feedback Surveys
See Your Feedback
Segmented by the User Groups That Matter
Know which users want which features
No credit card required
Which Feature Would You Build?
Two users request two features. Without segmentation, how would you know.
Without Segmentation
User A
No context available
"Add dark mode!"
User B
No context available
"Add API access!"
12 votes for dark mode vs 3 for API access.
You build dark mode. Seems obvious.
With Segmentation
User A
"Add dark mode!"
User B
"Add API access!"
12 free users want dark mode. 3 Pro users ($2,400 MRR) want API access.
Still picking dark mode?
Built to Segment Feedback
By Plan, Role, Region and Beyond
You might have 60% happy users in one segment and 15% in another. You just haven't measured it yet.
Collect feedback
Wherever your users are
This is exactly how your survey looks when shared via link. Go ahead, click through it.
Geo Analytics
See Feedback on World Map
Your US customers love you. Your EU customers are frustrated. You'd never know from an average. Map feedback by region to spot geographic patterns instantly.
Analyze like a Pro
See Word Cloud from Open-Ended Feedback
See what each segment is actually saying. One word cloud per segment - so you know what matters to who.
- ✓Auto-generated from survey responses
- ✓Filter by segment to see different priorities
- ✓Spot patterns without reading every response
Build like a Pro
Surveys that look like your product
Match your surveys to your product. Custom colors, logo, and styling — so feedback collection feels native, not third-party.
Built for modern SaaS teams,
not enterprise committees
We built Mapster because existing tools are either too expensive, too ugly, or too complicated. Usually all three.
Product Teams
Prioritize features with segmented NPS & feedback from real users
Marketing Teams
Measure campaign impact with geo analytics & response attribution
Customer Success
Track CSAT & CES across segments to reduce churn early
Founders & Startups
Ship faster with PMF surveys & direct user feedback from day one