Feedback Survey Software
Collect User Feedback
with In-Product Surveys
Triggered Exactly When and Where You Want
Every response linked to User Identity and User Behavior, so you know exactly who's behind every piece of feedback
No credit card required
Ask Your Users Anything, Right Inside Your Product, Exactly When and Where You Want
Build
Build smart Surveys with
Conditional Logic
Send power users to a feature-request ask. Route detractors to a deeper "what went wrong?" Higher completion rates, cleaner feedback, no dead ends.
Analyze
Analyze Feedback by Who
not Just What They Said
Understand the WHO, WHAT and WHY behind your feedback
Segment
Every Response Tied
to User Identity & Behavior
From "scores look fine" to "here's exactly what to fix"
Generic feedback tools
"100 users are happy, 40 are unhappy."
Mapster - user-linked feedback
100 happy users · pro plan users · from USA · "love onboarding"
40 unhappy users · free plan users · from EU · "frustrated by pricing"
Now you know exactly which users need help, and why.
Ask at the right moment
Real surveys, fired at the moment
that gets answers
These are live. Click through them. This is exactly what your users see, docked in your product at the right time.
Onboarding just finished
First impressions are fresh. Ask for CES before habits set in.
They just used a feature
Catch the reaction while it is hot with a one-tap CSAT.
About to leave pricing
Capture the exact objection at the moment it exists.
30 days of active use
Enough context for a real signal. Run the Sean Ellis PMF question.
Support ticket resolved
Measure effort (CES) while the interaction is fresh.
Your moment is not here?
Trigger on any user action or attribute. If you can fire an event, you can ask the right question.
Build your first surveyYour best customers are
hidden in the average
A blended score of 42 looks healthy. But the segment paying 80% of your revenue scores a 12. Weight feedback by value, not volume.
What you can do with user-linked feedback
Mapster is built to understand users, improve retention, and grow revenue.
Track NPS by segment
Run NPS surveys in-product and break the score down by plan, role, or region instead of one blended number.
Measure CSAT at key moments
Run CSAT after onboarding, a launch, or a support touch, and compare how each segment scores.
Run microsurveys in-product
One or two question microsurveys triggered at the right moment, so you get answers without interrupting the flow.
Collect customer feedback & Track customer satisfaction over time
Gather feedback from your real users across the journey, with every response linked to who they are.
Decide what to build next
Collect product feedback tied to who asked, so you build by segment and value, not by who is loudest.
Measure Product Market Fit
Run the Sean Ellis PMF survey and see which segment would be 'very disappointed' without you.
Flat pricing. Unlimited responses.
No hidden fees.
Other tools charge by tracked users, so feedback gets more expensive the more you grow. Mapster is one flat price. Survey everyone.
Free
$0Free 50 responses a month with all premium features
Free forever
Pro
$19/moor $147/yearSave $81
Unlimited responses
No credit card required
Automatically survey your users while they use your product or browse your website
Every response linked to a real user, so you build for the segment that drives your business, not the one that shouts the loudest. Run NPS, CSAT, and product feedback right inside your product.
Start Collecting Feedback - FreeFree plan available · No credit card required