Free feedback survey tool
Customer Feedback Surveys with User & Location Context
Every response linked to a user and location. Spot the patterns that matter.
Know Who (user) Said What (feedback) and Where (location)
No credit card required
Feedback with context
Other tools
"100 users are happy, 40 are unhappy."
Mapster Surveys
100 happy users · pro plan users · from USA · "love onboarding"
40 unhappy users · free plan users · from EU · "frustrated by pricing"
See which users gave what feedback, from where
Build Surveys that look like your brand
Know which user gave
what feedback
Trusted by over 100+ Startups worldwide
Every feedback survey type, in one tool
NPS, CSAT, PMF, exit surveys, and more - all with user-level segmentation.
NPS Survey Tool
Measure loyalty and segment Net Promoter Score by plan, role, or company size.
Customer Satisfaction Surveys
Collect NPS, CSAT, CES, and PMF surveys with user identity linked to every response.
Exit Survey
Find out why users cancel. Reduce churn by fixing the real reasons, not the guessed ones.
Product Market Fit Survey
Run the Sean Ellis 40% test and measure PMF with your actual users.
Survey Maker
Build any survey in minutes. Share via link or embed with one JavaScript snippet.
In-Product Surveys
Trigger surveys inside your app based on user actions, scroll depth, or exit intent.
Powerful Analytics
Analytics that connect the dots for you
See trends, patterns, and priorities without digging through spreadsheets.
Geo Analytics
See Feedback on World Map
Your US customers love you. Your EU customers are frustrated. You'd never know from an average. Map feedback by region to spot geographic patterns instantly.
Analyze like a Pro
See Word Cloud from Open-Ended Feedback
See what each segment is actually saying. One word cloud per segment - so you know what matters to who.
- ✓Auto-generated from survey responses
- ✓Filter by segment to see different priorities
- ✓Spot patterns without reading every response
Build like a Pro
Surveys that look like your product
Match your surveys to your product. Custom colors, logo, and styling — so feedback collection feels native, not third-party.
Frequently asked questions
What is a customer feedback survey?+
A customer feedback survey is a structured set of questions that collects opinions, satisfaction scores, and insights from your users or customers. Common types include NPS (Net Promoter Score), CSAT (Customer Satisfaction Score), CES (Customer Effort Score), and PMF (Product-Market Fit) surveys. Mapster lets you run all of these in one tool and links every response to a real user.
How do I add a feedback survey to my app or website?+
Add one JavaScript snippet to your site or app - the same way you add Google Analytics. Once installed, you can create, edit, and launch surveys from the Mapster dashboard without touching your code again. Surveys appear as a non-intrusive widget that matches your brand colors and logo.
What makes Mapster different from other survey tools?+
Most survey tools show you averages. Mapster links every response to a real user and lets you segment results by plan type, role, company size, or any attribute you pass. Instead of "60% of users are satisfied," you see "enterprise users are dissatisfied, free plan users love it" - so you know exactly what to fix and for whom.
What types of surveys can I create?+
Mapster supports NPS surveys, CSAT surveys, CES surveys, PMF (Sean Ellis) surveys, exit surveys, poll-style surveys, product feedback forms, website feedback surveys, and custom multi-question surveys. Templates are available for all common use cases.
Is Mapster free?+
Yes. The free plan includes unlimited survey responses, user identity linking, geo analytics, NPS/CSAT/PMF templates, and the embeddable widget. No credit card required to get started.
Can I see who responded to my survey?+
Yes - that is the core difference. Pass a user ID when you install the widget and every response is tied to that specific user. You can see individual responses alongside their plan type, role, location, and any other attributes you track.