Free website feedback tool
Website Surveys For Customer Feedback
Add a feedback survey to your website with one script tag
See where customers come from, what pages they were on, and what they said.
No credit card required
Modern analytics, not clunky dashboards
Website surveys that match your brand
Add website surveys in under 10 minutes
One script tag on your site. No backend. Launch and update surveys from the dashboard.
01
Paste one script tag
Add the Mapster snippet to your site's <head> or load it via a tag manager - the same way you install Google Analytics or Hotjar.
02
Target by page and behavior
Choose which pages show the survey, and when: after a scroll depth, time on page, exit intent, or a click on any element. No code deploys needed.
03
See feedback by visitor source
Every response includes the page URL, referrer, traffic source, and geo location. See what organic visitors say vs. paid ad visitors - not one blended average.
Why add surveys to your website?
Your visitors already have opinions. Give them a way to share them before they leave.
Without website surveys
Visitors leave without a word
No idea why pages underperform
Guessing what content to improve
Analytics tell you what, not why
With website surveys
Capture feedback on any page
Know why visitors bounce or convert
Prioritize changes based on real feedback
See feedback by location and source
Know which visitor gave
what feedback
Trusted by over 100+ Startups worldwide
What website surveys tell you
A website feedback survey answers the questions your analytics can't - why visitors behave the way they do.
Page-level targeting
Show different surveys on your pricing page, homepage, and blog. Ask the question that matters most on each page - not one generic question across every URL.
Traffic source attribution
See if visitors from paid ads, organic search, and social give different feedback. Know which channels bring visitors who actually find what they're looking for.
Geo analytics
Map responses by country and region. If your EU visitors are frustrated and your US visitors are satisfied, that's a localization issue - not a product issue.
Exit intent surveys
Catch feedback from visitors who are about to leave. Find out why they didn't convert while they still remember - before they're gone for good.
Scroll-triggered surveys
Wait until a visitor has read 60% of a page before asking for feedback. Only engaged readers answer - so responses are more considered and useful.
Individual response view
See every response alongside the page URL, referrer, country, and browser. Spot patterns that aggregated scores hide - like one page driving all the negative feedback.
Types of website feedback surveys
Different pages need different questions. Here are the most effective website survey formats and when to use them.
Feedback widget
Always-on"How would you rate your experience on this page?"
Collect passive feedback on any page without interrupting visitors. Best for high-traffic pages where you want continuous signal.
Exit intent survey
On exit"What stopped you from signing up today?"
Your last chance to understand why a visitor is leaving without converting. Show when the cursor moves toward the browser tab.
Post-scroll survey
After 60% scroll"Did this page answer your question?"
Only ask engaged readers. Filters out visitors who bounced immediately - the people who answer have actually read your content.
NPS survey
After sign-up or key action"How likely are you to recommend us to a friend?"
Track loyalty from your website visitors. Run on post-sign-up confirmation pages or after a free trial starts.
CSAT survey
After support or docs"How satisfied were you with this page?"
Measure satisfaction with specific content - support docs, onboarding guides, or help articles. Find what needs rewriting.
PMF survey
After first use"How disappointed would you be if you could no longer use this product?"
Run the Sean Ellis PMF test on your visitors. Benchmark whether your site's messaging attracts the right people.