Free product feedback tool
Product Feedback Surveys with Context
Every response linked to a user and location. Spot the patterns that matter.
Know Who (user) Said What (feedback) and Where (location)
No credit card required
Feedback with context
Other tools
"100 users are happy, 40 are unhappy."
Mapster Surveys
100 happy users · pro plan users · from USA · "love onboarding"
40 unhappy users · free plan users · from EU · "frustrated by pricing"
See which users gave what feedback, from where
Product Feedback Templates
Start collecting product feedback in minutes. Pick a template, customize the questions, and launch. These product feedback examples cover every stage of the user journey.
Post-Feature Feedback
- 1.How easy was this feature to use? (1-5)
- 2.What were you trying to accomplish?
- 3.What would you improve?
After a user tries a new feature
NPS + Follow-Up
- 1.How likely are you to recommend us? (0-10)
- 2.What's the main reason for your score?
Quarterly or after key milestones
Onboarding Feedback
- 1.How easy was it to get started? (1-5)
- 2.What almost stopped you from signing up?
- 3.What would have made onboarding easier?
7 days after signup
Feature Request Prioritization
- 1.Which of these features would be most valuable? (rank)
- 2.What problem would this solve for you?
During roadmap planning cycles
CSAT After Support
- 1.How satisfied are you with the support you received? (1-5)
- 2.Was your issue resolved?
- 3.Any additional feedback?
After a support ticket is closed
Churn / Exit Survey
- 1.What's the main reason you're leaving?
- 2.What could we have done differently?
- 3.Would you consider coming back if we fixed this?
When a user cancels or downgrades
Product Feedback Survey Questions
Not sure what to ask? These product survey questions are organized by goal - copy them directly into your next product feedback survey.
Discovery & Problem Fit
- •What problem were you trying to solve when you found us?
- •What alternatives did you consider before choosing our product?
- •How would you describe our product to a colleague?
Feature & Usability
- •How easy was [feature] to use? (1-5 scale)
- •What feature do you use most often and why?
- •Is there anything you expected to find but couldn't?
Satisfaction & Loyalty
- •How likely are you to recommend us to a friend? (0-10 NPS)
- •How satisfied are you with the product overall? (1-5 CSAT)
- •How much effort did it take to accomplish your goal? (1-5 CES)
Improvement & Roadmap
- •If you could change one thing about the product, what would it be?
- •What feature would make you upgrade to a higher plan?
- •How well does our product fit into your existing workflow?
Segment Product Feedback
See Who Says What & Why
Average product feedback hides the truth. You might have 60% happy users in one segment and 15% in another. You just haven't measured it yet.
Powerful Analytics
Analytics that connect the dots for you
See trends, patterns, and priorities without digging through spreadsheets.
Geo Analytics
See Feedback on World Map
Your US customers love you. Your EU customers are frustrated. You'd never know from an average. Map feedback by region to spot geographic patterns instantly.
Analyze like a Pro
See Word Cloud from Open-Ended Feedback
See what each segment is actually saying. One word cloud per segment - so you know what matters to who.
- ✓Auto-generated from survey responses
- ✓Filter by segment to see different priorities
- ✓Spot patterns without reading every response
Build like a Pro
Surveys that look like your product
Match your surveys to your product. Custom colors, logo, and styling — so feedback collection feels native, not third-party.
FAQs on Product Survey Questions
Everything you need to know about writing effective product feedback survey questions.