Ecommerce survey tool
Ask your buyers why they bought and why they almost did not
Post-purchase, abandoned cart, and post-delivery surveys. Send them as a link in the emails you already send, or add a QR code to the package
Set up in minutes • No credit card required
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The gap in your store data
Your store tells you what happened.
It never tells you why.
You can see the order, the cart, and the refund. The reason behind each one is the part you are guessing at, and it is the only part you can act on.
Most orders show up as direct or unknown in analytics.
You know carts are abandoned, never why.
A refund tells you something went wrong, too late to fix it.
Reviews only come from the happiest and angriest buyers.
Pick your survey
A survey for every moment in the order
These are live, click through them. Send the link ones in your emails, and dock the on-site ones on your store.
Post-Purchase Survey
Send as a link in your order confirmation email. Capture how they found you, how the buying experience felt, and whether they would order again, while the purchase is fresh.
Post-Purchase Attribution Survey
The one question your ad pixels cannot answer: where the customer actually came from. Ask it on the thank-you page or in the order email, right after they buy.
Abandoned Cart Survey
Fire on exit intent at the cart or checkout page. Two quick questions that tell you why carts die, while the shopper is still on the page.
Conversion Diagnostics Survey
For the 95% who visit and never buy. Trigger on exit intent on product pages to learn what was missing, confusing, or not convincing enough.
Post-Delivery Survey
Send as a link a few days after the order arrives, or add a QR code to the package insert. Works even if you sell on Amazon or a marketplace where you cannot install anything.
Returning Customer Survey
Send to repeat buyers. Find out what brings people back so you can do more of it, and what would make them order more often.
The buying lifecycle
Every stage has one question worth asking
You do not need a survey at every step. Pick the moments where the answer would actually change what you do next.
Browsing a product
What is missing before they buy
Exit intent on the product page
Abandoning the cart
Why they are leaving
Exit intent at cart or checkout
Just ordered
How they found you, how checkout felt
Thank-you page or order email link
Order delivered
Product, packaging, delivery experience
Link in a delivery email or QR on the insert
Ordered again
What keeps them coming back
Link to repeat buyers
Stopped ordering
What made them stop
Link in a win-back email
Stop guessing why people buy, and why they do not. Ask them.
Send your first post-purchase survey today. Free plan, no credit card, and it works whether you sell on your own site, on social, or on a marketplace.
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