Survey Question Types
Email Survey Questions
Capture contact details - with format validation built in
Email survey questions provide a validated email input field that automatically checks the email format. They are used for follow-up contact, lead capture, beta invitations, and research recruitment - wherever you need a way to reach back to a specific respondent.
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What is a email survey question?
An email survey question is a text input field with built-in email format validation - it will not accept a response unless it matches a valid email format (name@domain.com). Unlike a short text field where someone could type anything, an email field ensures you collect a properly formatted address.
When to use
Include an email question when you need to follow up personally with respondents - users who report a bug, requesters of a feature, beta applicants, or participants in a research study. Make email optional whenever possible - mandatory email requests increase drop-off significantly. In Mapster, survey responses are already linked to known users, so you may not need to ask for email at all.
10 email survey question examples
Ready-to-use examples - copy, adapt, or use directly in your surveys.
Where should we send your personalized results?
Lead magnet follow-up
What email should we use to follow up on your feedback?
Optional follow-up capture
Where would you like us to send updates about the features you requested?
Feature request follow-up
What email address can we use to schedule your research interview?
User research recruitment
Where should we send your beta access invitation?
Beta recruitment
What email address would you like us to use for your case study follow-up?
Case study recruitment
Would you like a summary of your survey responses? If yes, enter your email.
Results delivery
Enter your email to be notified when the feature you requested is shipped.
Feature request loop-back
What email should we use to reach you about your support issue?
Support ticket follow-up
Would you be open to a 20-minute call? If so, drop your email here.
Interview recruitment
Best practices for email questions
Make email optional - required email fields significantly increase survey abandonment.
Explain why you are asking: "So we can follow up on your feedback" converts far better than just "Email address."
In Mapster, surveys sent to logged-in users already capture identity - you rarely need to ask for email.
Place the email question at the end of the survey, not the beginning - complete the value exchange first.
State clearly what you will send: "Only to follow up on your request. No newsletters."
Use Email questions in your next survey
Mapster supports all 13 question types. Build in-product surveys, link responses to real users, and segment results by plan, role, or cohort.
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Frequently asked questions
When should I include an email question in my survey?
Include an email question when you need to personally follow up with specific respondents - bug reporters, feature requesters, beta applicants, or research participants. If you are already collecting surveys from logged-in users (as in Mapster), you already have their contact details and can skip the email question.
Should email be required or optional?
Almost always optional. Required email fields significantly increase drop-off, especially for anonymous or market research surveys. Make it optional and explain the benefit clearly.
How is an email question different from a short answer question?
An email question has built-in format validation - it rejects entries that do not match the email format (name@domain.com). A short answer field accepts any text. Use the email question specifically when you need valid email addresses.
Should I put the email question at the beginning or end of the survey?
Always at the end. Asking for contact details before delivering value feels like a gate. Ask your questions first, then invite respondents to leave their email for follow-up. Completion rates are much higher this way.
More survey question types
Multiple Choice
Multiple Choice Survey Questions
Multiple choice survey questions let respondents select all answers that apply. See 20 real examples, when to use them, and best practices for writing better choices.
Open Ended
Open Ended Survey Questions
Open ended survey questions let respondents answer in their own words. See 20 real examples, the best open ended question formats, and when to use them vs. closed questions.
Short Answer
Short Answer Survey Questions
Short answer survey questions collect brief, specific responses in a single text field. See 20 real examples, when to use short answer vs. open ended, and best practices.
Dichotomous
Dichotomous Survey Questions
Dichotomous survey questions offer exactly two answer options - typically Yes/No or True/False. See the definition, 20 real examples, and when to use them.
Single Choice
Single Choice Survey Questions
Single choice survey questions let respondents pick exactly one answer from a list. See 20 real examples, when to use radio buttons vs. checkboxes, and best practices.
Dropdown
Dropdown Survey Questions
Dropdown survey questions let respondents select one option from a collapsed list. See when to use dropdowns vs. radio buttons and 15 real examples.
Build your survey with Email questions
Mapster supports all 13 question types. Every response is linked to a real user - so you can segment by plan, role, and cohort.
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