Built For SaaS & Product Teams
In-product surveys your users actually answer
User identity attached to every response
Every response comes with the user identity attached, so you can break your NPS, CSAT and CES scores down by any user attribute, not one blended average.
Triggered at the perfect moment in your product, so well-timed your users love to answer. You will drown in feedback, not chase it.
Free plan, no credit card required
You are shipping on guesses
The feedback that should shape your roadmap never reaches you, because you are asking in the wrong place at the wrong time.
Emailed surveys get ignored
Sent days later, out of context. 5 to 15% bother to respond, and they are not a representative sample.
Random popups get dismissed
Untimed interruptions train users to click the X without reading. You annoy people and learn nothing.
The loudest user wins
Without structured, segmented signal, the roadmap bends to whoever shouts in support, not the segment that drives revenue.
Ask at the right moment
Real surveys, fired at the moment
that gets answers
These are live. Click through them. This is exactly what your users see, docked in your product at the right time.
Onboarding just finished
First impressions are fresh. Ask for CES before habits set in.
They just used a feature
Catch the reaction while it is hot with a one-tap CSAT.
About to leave pricing
Capture the exact objection at the moment it exists.
30 days of active use
Enough context for a real signal. Run the Sean Ellis PMF question.
Support ticket resolved
Measure effort (CES) while the interaction is fresh.
Your moment is not here?
Trigger on any user action or attribute. If you can fire an event, you can ask the right question.
Build your first surveyConditional logic
Build smart surveys with
conditional logic
Send power users to a feature-request ask. Route detractors to a deeper "what went wrong?" Higher completion rates, cleaner feedback, no dead ends.
Why people actually answer
In-product microsurveys regularly see 40 to 80% completion, versus 5 to 15% for surveys emailed days later. Three reasons.
In context
The experience is happening right now, not recalled from memory a week later. Answers are specific and honest.
One or two questions
A microsurvey, not a 20-question slog. The ask feels trivial, so people just do it.
Under 60 seconds
No context switch, no new tab, no login. They answer inside your product and get back to work.
Completion ranges are directional and vary by audience, trigger, and survey length.
Segment feedback
Every Response Tied
to Real User
From "scores look fine" to "here's exactly what to fix"
Generic feedback tools
"100 users are happy, 40 are unhappy."
Mapster - user-linked feedback
100 happy users · pro plan users · from USA · "love onboarding"
40 unhappy users · free plan users · from EU · "frustrated by pricing"
Then act on one
Mark (abc@xyz.com)
Free plan · EU · 3 months
"frustrated by pricing"
Not just a segment. A real person you can email by name today, before they leave for good.
Flat pricing. Unlimited responses.
Other tools charge by tracked users, so feedback gets more expensive as you grow. Mapster is one flat price.
Free
$0Up to 20 responses a month
Pro
$19/moUnlimited responses
Questions product teams ask
Everything you need to know before you add a line of code.
How do I install it?
One script tag. Pass a user id and any attributes you already have (plan, role, signup date) and you are live. No per-survey engineering.
Will it slow my product down?
No. The widget loads asynchronously and stays out of your app's critical path.
Does it use cookies?
No. Analytics are cookieless and anonymous, with no cross-device tracking. GDPR-friendly by default.
Will the surveys annoy my users?
You control the triggers and how often a survey can appear, so people get the right question at the right moment, not a barrage.
Can I export my data?
Yes. Export every response to CSV or Excel at any time. Your data stays yours.
What does it cost?
Start on the free plan with no card. Pro is a flat $19 a month with unlimited responses, no per-seat or per-tracked-user pricing.
Stop guessing. Ask in the product.
Trigger the right question at the right moment, tie every answer to a real user, and let your roadmap follow the feedback.
Start FreeFree plan available, no credit card required