Free Online Survey Maker

Customer Feedback
Surveys

Surveys, but you actually know who answered them. Every feedback response is linked to a real user, their plan, and location. Full context to understand the why behind the numbers, and segment by any user property you have.

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No credit card required

Customer feedback survey tool with user segmentation

Build smart Surveys with Branching Logic

Route users to relevant questions based on their answers. Higher completion rates, cleaner data, no dead ends.

Survey builder showing conditional logic flow with branching paths between questions

Analyze Feedback with Context

Rich insights without the spreadsheet headache.

Customer feedback analytics dashboard with user segmentation

Segment Feedback
with Context

From "scores look fine" to "here's who to reach out to"

Generic feedback tools

"100 users are happy, 40 are unhappy."

No context. No action. No segmentation.

Mapster - user-linked feedback

100 happy users · pro plan users · from USA · "love onboarding"

40 unhappy users · free plan users · from EU · "frustrated by pricing"

ContextSegmentsAction

Now you know exactly which users need help, and why.

Try a Feedback Survey

This is what your users see. Branded, clean, and built to get high response rates.

Survey logo
1 / 4

How would you feel if you could no longer use [PRODUCT]?

Segment feedback to find patterns

Averages hide the truth. Slice by plan, role, or geography to see what's really going on.

1,000ResponsesAvg Score: 42"Looks healthy"200300500Free Plan UsersScore 785% of revenue"Love it!"Pro Plan UsersScore 5515% of revenue"Missing integrations"Enterprise UsersScore 1280% of revenue"Support too slow"⚠ SEGMENTATION identifiedthree completely different problems

Better than free tools.
Cheaper than overpriced ones.

Google Forms is free but looks like a homework assignment. Typeform is beautiful but costs $99/mo. Mapster gives you the quality without the price tag.

$0

Generic tools

Google Forms, etc.

Anonymous responses

No user context

No segmentation

Just a spreadsheet of answers

Free

No user context

BEST VALUE
Mapster

Every response linked to a user

Segment by plan, role, or attribute

In-app + link + widget surveys

NPS, CSAT, CES, PMF built in

Real-time feedback dashboard

Free plan available

$8/mo for Pro

$$$

Overpriced

ZOHO, Survey Monkey, Sprig, Survicate, Typeform

$99 - $175/mo to start

Per-seat pricing adds up

Complex setup and onboarding

Built for enterprises, not startups

$99 - $175+/mo

For similar features

Collect user feedback
everywhere they are

Six ways to capture context-rich responses across the entire customer journey.

In-Product Feedback

Trigger feedback surveys inside your app with a lightweight widget. Catch users in context for higher response rates.

Customer Satisfaction

Run NPS, CSAT, and CES surveys. Segment scores by plan tier to catch churn risk before it happens.

Post-Action Surveys

Collect feedback after onboarding, support tickets, or feature launches. Know what worked and what didn't.

Product Market Fit

Run the Sean Ellis PMF test. Segment by user type to find where you have fit, and where you don't.

User Segmentation

Every response is linked to a user. Filter feedback by plan, role, company size, or any custom attribute.

Real-Time Dashboard

Watch customer feedback come in live. Aggregated scores, individual responses, and geo analytics.

Get started today

Start collecting feedback with user context

Surveys, but you actually know who answered them.

Create Your First Survey

Free plan available · No credit card required