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34% of startup failures are due to poor Product Market Fit

|
Product Market Fit
with User Feedback

Find / Refine your Ideal customer profile and the Positioning that converts them, backed by real user feedback.

Install Mapster survey widget on your site (5 min)

Get segmented PMF report with ICP and Positioning data (48 hrs)

No Credit Card required

The PMF Formula

Right ICP × Right Positioning = Product Market Fit

Product Market Fit ignites when you strike the right customer segments with the right positioning

PMF Formula: Right ICP + Right Positioning = Product Market Fit
1

Right ICP

Find which customer segments rate you 80%+ PMF. These are your champions—the ones who would be "very disappointed" without you.

2

Right Positioning

Learn how your champions naturally describe your product and what benefits matter most to them. Then rebuild positioning for ONLY them.

= Product Market Fit

Same product. Different positioning. 10x results. That's when PMF ignites.

Mapster reveals both in 48 hours through segmented PMF analysis

Finding Product Market Fit is hard without customer feedback

Analytics tell you what users do, but PMF requires understanding why they do it.

PMF measurement dashboard demo
1

Pre PMF - Nothing clicks yet?

Identify which customer segments love your product the most to focus your efforts where they matter.

❌ Trying to serve everyone (Wrong ICP)

❌ Mediocre PMF across all segments (Weak Positioning)

It might not be a Product problem, but a positioning problem or targeting the wrong audience (ICP).

Install widget → Collect data → Get report showing who loves your product most

✅ Find who rates you above 50%+ PMF, Once you’ve figured out who your ideal customers are, everything becomes so much easier.

✅ Rebuild positioning for ONLY them

2

Post PMF - Growing but hitting plateaus?

Expand your strong PMF to new segments, regions, and user types without diluting what's working.

Install widget → Collect data → Get report showing why some segments love you → Replicate for those who don't

Uncover Insights to Validate PMF and Scale It

Segmented analysis reveals where you have PMF, where you don't, and exactly how to improve each segment

Pre-PMF: Validation & Achievement

Do I have PMF? Where? How do I get it?

1

PMF by Customer Segment

Discover which customer types (marketing agencies, dev teams, enterprise, etc.) actually love your product vs. those you should stop targeting

Example: Marketing agencies at 58% PMF vs. Enterprise at 15% PMF - focus resources accordingly

2

PMF by Geographic Location

Identify which markets are ready to scale vs. which need product localization or feature adjustments for regional needs

Example: Germany at 18% PMF due to missing GDPR features - clear product gap identified

3

Leading Indicators of Churn

Predict churn before it happens by identifying at-risk users based on PMF responses - intervene proactively

Example: "Somewhat disappointed" users 4.5x more likely to churn within 90 days

4

User Journey Friction Points

Measure Customer Effort Score at key milestones to find exactly where users struggle in onboarding and activation

Example: 41% rated project setup "very difficult" - simplified to 3 fields, activation +28%

5

ICP Discovery Through PMF Data

Build your Ideal Customer Profile by layering PMF scores with behavioral data - know exactly who to target

Example: Champion profile: 11-50 person marketing agencies, US/UK, from referrals

6

Churn Reason Analysis by PMF

Understand why users leave and which churn is preventable vs. inevitable based on their PMF score patterns

Example: 72% of churn came from users <25% PMF - focus retention on saveable users

7

Find Strong Positioning Through Champion Segments

Rebuild your positioning for segments with 80%+ PMF - understand how they naturally describe your product and what benefits matter most

Example: Champions call it "automation platform" not "workflow tool" - repositioned messaging, conversion +47%

8

Core Value Proposition Discovery

Learn which features drive the most value for high-PMF segments vs. what you think matters - focus roadmap on what champions actually use

Example: Champions rated API integrations as #1 value driver - invested there, PMF went from 38% to 56%

Post-PMF: Scaling & Optimization

I have PMF - how do I scale it and make it stronger?

1

PMF by User Type

Compare PMF scores across free trial, paid, and power users to understand conversion patterns and identify activation opportunities

Example: Power users at 71% PMF - understand what drives integration adoption

2

Find Product Channel Fit - Channel Attribution Analysis

Track which marketing channels bring your champions vs. users who churn quickly - optimize spend based on PMF quality

Example: Referrals at 67% PMF vs. paid ads at 19% - reallocate marketing budget

3

Growth & Expansion Patterns

Correlate PMF scores with expansion revenue to predict who will upgrade and what triggers drive growth

Example: Users >50% PMF have 4.2x higher expansion rates - focus retention here

4

NPS vs PMF Correlation

Validate PMF findings with Net Promoter Score to confirm which segments are true champions vs. satisfied but not passionate

Example: High PMF segments show +68 NPS, low PMF segments show -12 NPS

How it Works: Our 4-Step PMF Analysis Framework

Follow our battle-tested 4-step framework to measure PMF, discover your champions, and build a product customers can't live without

Survey Templates for Every Stage of your Product Market Fit Journey

Proven survey frameworks to measure satisfaction, loyalty, and product market fit across segments

Product Market Fit Survey

Ask: 'How would you feel if you could no longer use our product?'

Measure customer dependency and product necessity. If 40%+ say 'very disappointed', you have strong PMF.

Get the gold-standard PMF score across segments
Understand your core value proposition and benefits

Marketing Channel Attribution

Ask: 'How did you first discover our product?'

Track which marketing channels drive your most valuable customers and optimize spend by region.

Identify highest-performing acquisition channels
See which channels convert by geography
PMF phases visualization

Start Building a Feedback Engine with Mapster to Achieve Product Market Fit Faster

Companies like Superhuman and Slack didn't guess their way to PMF. They systematically measured it, identified their champion segments, and optimized until they hit 40%+ "very disappointed" scores before scaling.

"We surveyed our users every month until we hit the magic 40% threshold" - Rahul Vohra, Superhuman CEO
From 0 to $825 million - Read the Case Study

Get Free Access to The Founder's PMF Playbook ($25 Value)

This Playbook will explain you the concept, how to measure it and the exact strategies used by Slack, Intercom, AirBnB, and more, to achieve it.

34% of startup failures are due to poor Product Market Fit

The Founder's PMF Handbook
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Get started with Product Market Fit Surveys today

  • 1Create your free account
  • 2Edit and customize your survey to fit your needs
  • 3Install widget on your website and collect feedback
  • 4Get segmented PMF report and optimize your positioning

• No Credit card needed • Install in minutes

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