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34% of startup failures are due to poor Product Market Fit

How to Improve
Product Market Fit

Get from 25% to 40%+ by systematically converting "somewhat disappointed" users into champions

THE CRITICAL INSIGHT

Focus on the "Somewhat Disappointed"

These users see value but aren't sold yet. They're on the fence—and they're your biggest opportunity to move the PMF needle.

Very Disappointed

25%

✅ Already love you
✅ Study why they're champions
✅ Don't over-optimize for them

OPPORTUNITY

Somewhat Disappointed

40%

🎯 Convert these to champions
🎯 This is where PMF happens
🎯 Find & fix their blockers

Not Disappointed

35%

❌ Not your target market
❌ Don't waste time here
❌ Focus elsewhere

The 5-Step Improvement Framework

Systematically move your PMF score from weak to strong

1

Survey & Segment

Run your PMF survey and segment responses. Calculate your current score and identify the "somewhat disappointed" cohort—these are the users on the fence.

Current State: 25% very disappointed + 40% somewhat disappointed = 65% see some value
2

Analyze "Somewhat Disappointed" Feedback

Read every open-ended response from "somewhat disappointed" users. What features are missing? What's too hard? What alternatives are they still using?

Look for patterns: If 60% mention "reporting," that's your blocker
3

Compare with "Very Disappointed" Users

What do your champions have that "somewhat" users don't? Maybe they use a specific feature, completed onboarding fully, or came from a different channel.

Example: Champions use integrations 3x more → integration = PMF driver
4

Prioritize & Build

Build what would convert "somewhat" users into champions—not new features for people who already love you. Focus on removing friction and closing gaps.

Goal: Move 15% from "somewhat" → "very disappointed" = 40% total PMF
5

Re-survey & Iterate

Run the PMF survey monthly. Did your changes move the needle? Keep iterating until you hit 40%+. Track progress over time and celebrate improvements.

Superhuman approach: "We surveyed every month until we hit 40%"

Common Reasons Users Stay "Somewhat Disappointed"

Missing Critical Feature

"I like it but I need [feature] to fully switch over from [competitor]"

Onboarding Friction

"Setup was confusing. Took me 2 weeks to get value. I'm still not sure I'm using it right"

Integration Gaps

"Works great but doesn't integrate with [tool I can't live without]"

Performance Issues

"Love the concept but it's too slow / crashes / has bugs that block my workflow"

Unclear Value Prop

"Not sure what problem this solves vs. [competitor]. Feels similar but more expensive"

Pricing Concerns

"Good product but too expensive for the value I'm getting right now"

The Math: Getting to 40%

Current State

25% PMF

• 25% Very Disappointed (Champions)

• 40% Somewhat Disappointed (Your opportunity)

• 35% Not Disappointed (Wrong market)

The Strategy

Convert just 15% of "Somewhat" → "Very Disappointed"

25% (current) + 15% (converted) =

40% PMF

Target State

40% PMF ✅

• 40% Very Disappointed (Strong PMF!)

• 25% Somewhat Disappointed (Still room to grow)

• 35% Not Disappointed (Ignore them)

Your PMF Journey

Start Improving Your PMF Today

Run monthly PMF surveys, analyze feedback, and systematically convert "somewhat disappointed" users into champions.

No credit card required • Track improvements over time